Utility bills are mailed by the last business day of the month and are due by the 15th of each month.
All bills paid after the 15th will be assessed a late charge of $10.00 or 2.5%, whichever is greater.
Delinquent customers have through the 25th of each month to pay their account before services are scheduled for disconnection.
If full payment is not received by the close of business on the 25th, a nonpayment fee of $50.00 will be charged.
**Checks for utility bills WILL NOT be accepted after the 24th of each month**
To establish utility service, please visit City Hall at 22647 Racine Street, Robertsdale.
To report a problem or outage, call 251-947-8950 M-F 7:00 a.m. – 4:00 p.m. or 251-947-2222 after hours. For Billing Inquiries, call 251-947-8905.
For COMPLETE utility information (rates, deposits, etc.) please click here to review the City of Robertsdale Utility Policy Manual.
Drinking Water Information
As required by ADEM (Alabama Department of Environmental Management) the following reports related to the Drinking Water sold by the City of Robertsdale are made available to the public.