Frequently Asked Questions
City Hall / Utilities
Q. Where is City Hall located?
A. Our office is located at 22647 Racine Street, Robertsdale, Alabama. We are one block behind Danny’s Fried Chicken on the west side of Highway 59 South.
Q. When are utility bills due?
A. They are due as soon as you receive them and are late if paid after the 15th. Please see the Utilities Page for further information.
Q. When and where does the City Council meet?
A. The City Council meets the 1st Monday of each month at 6:00 pm (Workshop at 5:00 pm) and the 3rd Monday of each month at 8:00 am in the Council Chambers at City Hall. (Meeting dates and times may vary during the year due to holidays and other conflicts.)
Q. How do I get something on the agenda of the City Council for discussion?
A. You can contact the City Clerk or the Mayor to request an item be placed on the Agenda.
Q. Who do I contact about renting the PZK Civic Center?
A. Sarah Duncan at (251) 947-8973 or email@example.com. Please see the PZK Page for further information.
Q. Where do I get a Building Permit?
A. You must acquire a building permit from City Hall at 22647 Racine Street.
Q. Can someone else come and pay a ticket for me?
A. No, the clerk must witness your signature on the Waiver of Rights on the back of the ticket.
Q. Why is my license suspended?
A. If you did not pay your ticket on time, the Alabama Department of Public Safety was notified and they suspended your license for nonpayment. In order to have your license reinstated, you must first pay the ticket. Then, contact the Department of Public Safety at (334) 242-4400 for more information concerning the reinstatement fee.
Q. To whom and where do I send my reinstatement fee?
A. Alabama Department of Public Safety
Driver License Division
Driver Improvement Unit
Montgomery, Alabama 36102-1471
Q. What number do I call to find out about or to renew my Drivers License?
A. (251) 660-2330 or (251) 943-5061 ext. 2871
Q. Can I drop a warrant?
A. Once a warrant has been signed and issued, it cannot be dropped. Both parties must come to court.
Q. Who has to purchase a Business License?
A. Any person or organization conducting business in Robertsdale is required to purchase a license. This includes offering merchandise for sale, performing services and soliciting orders for goods or services, making deliveries of any merchandise or engaging in business of any nature. The license must be obtained before transacting any business.
Q. Does this include a business operated out of my home?
A. Yes, it includes any business. Home-operated businesses must meet zoning requirements and must have the approval of the City of Robertsdale Zoning Board of Adjustments to operate a home occupation.
Q. Can I set up on the side of the road and sell items from my vehicle?
A. No, the City does not allow anyone to sell on the right of way. You can, however, get permission in writing from a local property owner and purchase a transient vendor license. For fees and requirements contact the Revenue Department.
Q. How much does the City of Robertsdale Business License cost?
A. The cost varies depending upon the type of business. Businesses are classified into categories and each category has a rate that is used to calculate the amount of the license. Most licenses are based on annual gross receipts.
Q. What kind of taxes are administered by the Robertsdale Revenue Department?
A. The City of Robertsdale Revenue Department administers the following licenses and taxes: (1) Business License, (2) Sales, Use and Rental Tax, (3) Liquor Tax, (4) Gasoline Tax, (5) Cigarette & Tobacco Products Tax, (6) Beer Tax and (7) Wine Tax.
Q. What is the due date for filing taxes if the due date falls on a weekend or holiday?
A. If the due date falls on a non-working day of the City, postmarked or hand-delivered payment on the next business day is acceptable as timely filing. Important note: The City of Robertsdale may not observe all federal or state holidays. Please call for official holiday filing requirements.
Q. Can I pay my City of Robertsdale taxes online?
A. Yes, if you file and remit your taxes electronically and have a City of Robertsdale jurisdiction account number you can file your sales, use and rental taxes at the Alabama Department of Revenue’s Internet Filing and Payment System under Self-Administered Jurisdictions. Contact the Revenue Department if you have questions concerning this online tax report and payment method at (251) 947-8920.